Terms of Service

Terms of Service for Vendor Connect Platform

Effective Date: June 21, 2025

Welcome to Vendor Connect Platform! These Terms of Service ("Terms") govern your access to and use of the Vendor Connect Platform website and mobile applications (collectively, the "Platform"), owned and operated by NaijaVendors. By accessing or using our Platform, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the Platform.

1. Acceptance of Terms

By creating an account, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms constitute a legally binding agreement between you and NaijaVendors.

2. Definitions

  • "Platform": Refers to the Vendor Connect Platform website and mobile applications.
  • "User": Refers to any individual or entity accessing or using the Platform, including Vendors, Customers, and Administrators.
  • "Vendor": Refers to a business or individual that registers and lists their services or products on the Platform.
  • "Customer": Refers to an individual who uses the Platform to discover and connect with Vendors.
  • "Content": Refers to any text, images, photos, videos, audio, or any other materials uploaded, posted, or displayed on the Platform by Users.

3. User Accounts

3.1 Account Creation

To access certain features of the Platform (e.g., creating a business listing, saving favorites), you may be required to register for an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain and promptly update your account information to keep it accurate, current, and complete.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify NaijaVendors immediately of any unauthorized use of your account or any other breach of security. NaijaVendors will not be liable for any loss or damage arising from your failure to comply with this security obligation.

3.3 Eligibility

You must be at least 18 years old to create an account and use the Platform. By using the Platform, you represent and warrant that you meet this age requirement.

4. Vendor Specific Terms

4.1 Onboarding and Profile Accuracy

  • Vendors are responsible for providing accurate, truthful, and complete information about their business, services, products, and contact details during the onboarding process and maintaining its accuracy.
  • All business information, including descriptions, categories, addresses, hours, logos, and images, must be factual and not misleading.

4.2 Content Guidelines

  • Vendors may upload images and descriptions of their business, products, or services. All Content must comply with these Terms and our community guidelines.
  • Content must not be illegal, obscene, defamatory, threatening, infringing on intellectual property rights, invasive of privacy, or otherwise injurious or objectionable.
  • NaijaVendors reserves the right to review, approve, reject, or remove any Content or listing that violates these Terms or is deemed inappropriate at its sole discretion.

4.3 Listing Review Process

  • New vendor listings will be subject to a review process by Platform administrators before becoming "Active" and visible to Customers.
  • NaijaVendors reserves the right to approve or reject listings based on compliance with our guidelines and quality standards. Rejected listings will receive a reason for rejection, allowing the Vendor to amend and resubmit.

4.4 Prohibited Content

Vendors are prohibited from listing or uploading Content that:

  • Promotes illegal activities or products.
  • Contains hate speech, discrimination, or harassment.
  • Infringes on the intellectual property rights of others.
  • Is sexually explicit or pornographic.
  • Contains personal attacks or harassment.

5. Customer Specific Terms

5.1 Use of Platform

  • Customers may use the Platform to search for, browse, and discover businesses listed by Vendors.
  • You agree not to use the Platform for any unlawful purpose or in any way that could harm the Platform or its Users.
  • Customers acknowledge that information about Vendors is provided by the Vendors themselves, and while NaijaVendors strives for accuracy, we do not guarantee the completeness, accuracy, or quality of all Vendor content.

5.2 Interaction with Vendors

  • The Platform facilitates connection between Customers and Vendors. Any transactions, agreements, or interactions between Customers and Vendors occur solely between those parties.
  • NaijaVendors is not a party to, and will not be responsible for, any disputes, liabilities, claims, or damages arising from or related to interactions or transactions between Customers and Vendors.

6. Content Ownership & License

6.1 Your Content

You retain all ownership rights to the Content you upload to the Platform.

6.2 License to NaijaVendors

By uploading Content to the Platform, you grant NaijaVendors a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, distribute, prepare derivative works of, display, and perform the Content in connection with the Platform and NaijaVendors's business, including for promoting and redistributing part or all of the Platform (and derivative works thereof) in any media formats and through any media channels.

7. Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

  • Violating any applicable law or regulation.
  • Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
  • Interfering with or disrupting the integrity or performance of the Platform or the data contained therein.
  • Attempting to gain unauthorized access to the Platform or its related systems or networks.
  • Uploading or transmitting viruses or any other type of malicious code.
  • Collecting or harvesting any personally identifiable information from the Platform without permission.
  • Using the Platform for any commercial solicitation purposes without our express consent.

8. Intellectual Property

  • All intellectual property rights in the Platform, including but not limited to copyrights, trademarks, service marks, logos, and designs, are owned by or licensed to NaijaVendors.
  • You may not use any of NaijaVendors's intellectual property without our prior written consent.

9. Disclaimers

  • No Warranty: The Platform is provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • Third-Party Links: The Platform may contain links to third-party websites or resources. You acknowledge and agree that NaijaVendors is not responsible or liable for the availability or accuracy of such websites or resources.
  • Accuracy of Vendor Information: While we encourage Vendors to provide accurate information, NaijaVendors does not warrant or represent that the information provided by Vendors on the Platform is accurate, complete, reliable, current, or error-free.

10. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall NaijaVendors, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Platform; (ii) any conduct or content of any third party on the Platform; (iii) any Content obtained from the Platform; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

11. Indemnification

You agree to indemnify, defend, and hold harmless NaijaVendors and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms.

12. Termination

We may terminate or suspend your account and bar access to the Platform immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you wish to terminate your account, you may simply discontinue using the Platform or contact us.

13. Governing Law & Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions. Any dispute arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Lagos, Nigeria.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Platform after any revisions become effective, you agree to be bound by the revised terms.

15. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: support@naijavendors.com
  • Mailing Address: NaijaVendors Headquarters, Lagos, Nigeria